Frequently Asked Questions

eChallan is an electronic system for issuing traffic violation tickets in India. It's part of the National Informatics Centre's initiative to digitize traffic management. When you violate traffic rules, police can issue an electronic challan that's directly linked to your vehicle registration number.

You can check your eChallan status by:

• Visiting our state-specific pages and entering your vehicle registration number
• Going directly to the official Parivahan portal
• Using the mParivahan mobile app
• SMS service (varies by state)

Generally, you have 60 days from the date of issue to pay your challan. After this period, additional penalties may be added. Some states may have different timelines, so check your specific challan details.

If you don't pay your challan:

• Additional penalties will be added
• Your vehicle registration may be suspended
• You may face legal action
• Your driving license renewal may be blocked
• Vehicle fitness certificate may not be issued

You can pay online through:

• Official Parivahan portal (echallan.parivahan.gov.in)
• State-specific traffic police websites
• Payment gateways: Credit/Debit cards, Net Banking, UPI, Wallets
• mParivahan mobile app

Yes, you can pay offline at:

• Nearest traffic police station
• RTO offices
• Authorized collection centers
• Some banks (check with your state traffic police)

Yes, you'll receive a digital receipt immediately after online payment. Save this receipt as proof of payment. For offline payments, ensure you get a physical receipt from the collection center.

Yes, if you believe the challan was issued incorrectly, you can:

• File an appeal online through the Parivahan portal
• Visit the issuing traffic police station with evidence
• Submit a written complaint to the concerned RTO
• Provide supporting documents (photos, videos, witnesses)

The dispute resolution typically takes 15-30 days, depending on the state and complexity of the case. You'll be notified of the decision via SMS or email.

No, while the Motor Vehicles Act provides a framework, individual states can set their own fine amounts within certain limits. Major violations have standardized fines, but minor violations may vary by state.

Yes, with the integrated eChallan system, you can pay challans from any state through the national Parivahan portal. However, for offline payments, you may need to visit the issuing state's RTO or authorized centers.